Rebrand for training company

Positioning as a strategy for growth.

Brand Project Overview

Impact Futures is a national training provider specialising in apprenticeships and skills training for businesses in the care sector. Its sister businesses The Childcare Company and First Response First Aid are also specialists.

Working in partnership with CHC – Marketing for Business & Education and Fallen Leaf Web Design, The Engine Room was appointed to deliver a brand strategy that would enable the clarity required for rapid growth. This project was delivered as part of a wider group repositioning strategy.

Key Challenges Uncovered

An unclear proposition, both internally and externally.
A ‘me too’ market dominated by generalisation when the audience wants to work with specialists.

Brand Strategy

Apprenticeships are widely perceived as a young person's qualification - this is not true. We changed the conversation from apprenticeships and diplomas to career builders and skills builders. Reframing the training offer as building blocks - interchangeable qualifications, diplomas and courses, that combine to build tailored careers.

A simple group structure clarifies ownership of the three businesses. Using the name Impact Futures Group, it is positioned as a collection of niche training providers.

The existing Impact Futures business needed to better articulate its focus as a training provider to the adult social care sector. This required a complete rethink in proposition.

Brand Identity

We reframed the proposition, ‘building better careers in care’, using career builders and skills builders to tailor learning. A new name and identity, tend®, speaks to the target audience, positioning the business to support the care sector by delivering 'careers with heart, skills with purpose'.

A new differentiator, T-shaped professionals articulates the tend proposition. Creating lifetime learners through specialist knowledge for specialised roles.

Impact Futures logo before rebrand
Before
After
Tend, careers with heart, skills with purpose graphic
tend rebrand visual of a tend-trained learner
The home of tend-trained professionals graphic
Tend rebrand examples of messaging and branding

Brand Application

Working closely with the in-house creative team, and in partnership with CHC – Marketing for Business & Education we created a brand guide, explainer videos and the design of fit-for-purpose brand asset templates that support implementation of the new identity and tone of voice. We activated the proposition online in partnership with Fallen Leaf Web Design.

Examples of tend brand guidelines
Tend rebrand example of a lanyard
Tend rebrand example of logo on clothing
Tend rebrand literature examples
Tend rebrand typography example
tend website mobile visual
tend website desktop visual

"CHC – Marketing for Business and Education supported us through the rebrand from Impact Futures to Tend and helped us put the right brand structure in place for future growth.

They carried out deep research into our clients and the sectors we operate in, which directly shaped the brand, messaging and tone of voice.

They established Impact Futures Group at the top, with a clear house of brands model, giving us a strong framework as we grow both organically and through acquisition.

CHC – Marketing for Business and Education and The Engine Room led the strategic work, whilst The Engine Room brought the brand to life through the proposition, identity and tone of voice, and Fallen Leaf built and developed the websites, including integration with our CRM.

A flexible, thoughtful team who genuinely understood our market and where we are heading."

Rhodri Andrews
Director of Marketing, Impact Futures Group.

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